Culture This section looks at the culture of your Sales and Marketing Our response time to sales enquiries is excellent * 1 2 3 4 5 All staff have a strong customer focus * 1 2 3 4 5 Our customers understand our brand values 1 2 3 4 5 We actively promote new product ideas and services from customers 1 2 3 4 5 We use market research to underpin new product/service decisions 1 2 3 4 5 Culture
