Managing Performance This section looks at managing performance within your Sales and Marketing We have a specific people who are directly accountable customer, sales & marketing performance * 1 2 3 4 5 We measure actual performance against target and account for variances * 1 2 3 4 5 I am clear about how performance in this area contributes to the performance of the whole business 1 2 3 4 5 Our customer and market performance is regularly compared against competitors 1 2 3 4 5 All staff in customer service, sales & marketing have quarterly or annual performance reviews 1 2 3 4 5 Managing Performance
