This section looks at the results of your Operations and Service Delivery Ops/production and service delivery targets are being met * 1 2 3 4 5 Quality goals are being met * 1 2 3 4 5 Most of our Ops/production and service delivery results are better than most competitors 1 2 3 4 5 I am satisfied with production or operational efficiency in this area 1 2 3 4 5 I am satisfied with the amount of new ideas and innovation from staff in this area 1 2 3 4 5 Results
